Security Matters

Heads I win, tails you lose! Looks like some coins have only one side! The side that suits the complainer.

This was the case when a man came to the King's Gate Guardhouse. He wanted to walk in. When asked for the unit number of the place he wanted to go to, he replied that he did not know what it was. A request for him to call the unit owner elicited the same response - he did not know.

The alert guards saw him carrying a plastic bag containing a hammer, screwdriver and pliers, and for safety reasons, did not allow him in. He might have been a genuine handyman coming to rectify some household defects but rules are rules since the safety of residents in Tiara cannot be compromised. The Guards have a strict procedure to follow, and not allowing a stranger in without a proprietor's permission or prior instructions to the Guards is one of them.

So it is unfair for the proprietor concerned to tick off the Guards for not allowing the workman to walk through. The proprietor should have given the handyman the necessary details, like unit number or house or mobile phone number to call, before being allowed in.

It does not help at all when irrational remarks are made,like "Only rich people with luxury cars are allowed in without any condition, whilst poor people are turned away." As explained by the Security Officer on duty, "All are treated equally and we have to adhere to standing instructions." So, such petty statements are not only unfair to the Guards but diminishes the security of Tiara.

We hope that in future residents will refrain from unpleasantries and allow the Guards to go about their duties. Should any complainants be unsatisfied still, they are free to report the matter to Management for attention.